FAQ2
A: Yes you can email us your design or design your own product or send us a design request. Our design team will be able to create a design for a small fee
Please try provide us with your original logo or design files in vector formats; EPS, Ai, PDF. and select colours from our online chart
For more information on vector art please email us
A: 1 working day is our standard production time. This will depend on the size of your order, orders in our system and exclude public holidays, acts of god or shutdown due pandemics. Please email your needs to our sales team. PLEASE NOTE transport times from us to you are not included in the delivery time
We can ship using Australia Post, ,Uber, Fastway, Couriers Please, Toll, TNT, Startrack. please allow up to 7 business days for transit times from us to you or express shipping can be offered as an optional extra fees will apply
Production times start the day after the payment has been received
A: Yes we can make any shape, size or colour(s)
A: Cheque, Cash, Direct Deposit, Visa, Amex & Mastercard or paypal
A: Yes we provide a digital example of how the item will look before we make it
A: Yes we deliver worldwide.
A: We can also print to PMS codes there is a chart on line for you to review or make a selection from there is no charge for this. We can also match colors but need your sample and we charge a fee for precise color matching. Please note your screen and your printer colors may vary from the actual products.
A: Yes size 4xl and above or ladies 24 and above does cost 20% extra that our standard prices.
A: Yes you can order assorted sizes within the qty you need to order. Conditions Apply.
A: Please send us an email with the approx. qty, item(s) you need and the sport Or fill in our quote form online and we will quote same or next day
A: Unfortunately as its a manufacturing process the dates are approximate. However we dont say 2-4 weeks and then deliver in 6 if it is delayed then it might be a day or two
A: If you use our standard print service then all the fees are part of the quote if you process an order. Value add services such as embroidery, screen printing and textile vinyl all add cost per logo and location on the product. Again this is capped at $50 per logo (embroidery) and $50 per screen colour. Best to check with our sales team for precise pricing
A: Unfortunately no. We expend a fair amount of money on design, correspondence, set up fees, sampling etc So if you change your mind and cancel all amounts advanced will be forfeited and we may have to ask you to pay the balance owed also.
A: Send through an email with details of what you want, color(s), style, garment type, list the style you want retro, contemporary, funky, conservative And any other information that is important to you and we will quote you and then if you are happy with the quote and want to proceed, we will organise a design
A: Yes we can (subject to copyright) a design fee may apply. Ask our staff for more information re this
A: Yes we can just send through as much detailed info even a hand sketch will help.
A: Yes we can some without cost, some with a charge. Ask our staff about pricing
A: Unfortunately we only accept credit card Visa, Mastercard and Amex via Paypal or Payway. There is a link on our home page which has information re this.
A: Yes we send an electronic mockup of your design.
A: Yes we can but charges apply. Ask our staff for more information re this
A: Delivery is free (standard service - for orders over $50) to any location in Australia We can offer express and same day delivery for additional fees. Ask our staff for more information on how much this costs.
A: Yes there are set positions the logo must appear on the garments. We can add the logo in any colour but it must have some level of visibility. The logo size will depend on the level of discount or sponsorship we give you, Standard size is 5cm wide x 1cm high. For details re positions please ask our sales staff.
A: We provide a design without a fee if an order is placed. If we make a design for you and you don't proceed with an order then we charge $100 per garment design.
A: Yes we can but we will need a design fee. Please discuss that with our sales staff
A: Due to the high volume of orders we receive we require a single email wherein you list: We can not read back through email trails to locate information pertaining to the order.
So please provide
Name and Address for invoice/delivery
Quantities
Items
Sizes
Name/Numbers to be applied (if applicable)
All logos require (EPS of AI format preferred) with information on placement.
PMS Colors or Colors you want to use.
And any other important information relating to the order
Attach sizes and names and numbers (where applicable) using the form online